Bridal Party Gifts - 20% SIGN UP DISCOUNT

ABOUT THE VENDOR

WEBSITE: EM & FRIENDS
SOCIALS: Instagram
ABOUT: Honest, heartfelt, and often humorous greeting cards, stationery, and gift products designed to capture "real relationships"—including tough topics like illness and loss—through creative writing and art
LOCATION: Culver City, California, USA
EMAIL: consumersupport@hbgusa.com

SHIPPING

Where We Ship

Online ordering is available to physical addresses within the United States and Canada.

We can fulfill orders shipping to a USPS PO Box address and APO (Army/Air Post Office), FPO (Fleet Post Office), and DPO (Diplomatic Post Office) addresses. Please note all military and PO Box orders will take an additional 10 business days. However, this service is available only via USPS Priority Mail. Please expect shipping to take up to three weeks, especially during the holidays.

International Orders

The only international destinations we currently ship to is Canada.

Please note that if you choose standard first-class international shipping, we cannot promise your package will arrive by a certain date. Sometimes packages are held up in Customs for seemingly no reason, and transit times vary wildly.

Unfortunately, USPS isn’t required to scan all First-Class and Priority shipments upon arrival at each destination, which means the tracking info can be fairly unreliable. Contacting the local carrier directly is often the easiest and quickest way to obtain tracking updates for your package, along with updates for late deliveries and miss-deliveries. If you’re still waiting for your package, please feel free to contact us we’ll do our best to help provide an update.

Kindly note, we are not responsible for any additional customs tariffs or charges that your country imposes on your package, nor can we predict what they might be.

How We Ship

Orders ship via USPS and UPS. Domestic orders earning FREE SHIPPING! will ship via USPS Ground Advantage.

All packages are shipped from Lebanon, Indiana, so it can sometimes take 6 or more business days for packages to reach the West Coast via First Class Mail. Priority Mail packages are usually delivered within three days of shipping, but the USPS does not guarantee delivery within a certain time frame for Priority packages (so we can’t either, unfortunately).

Customer Service hours are Monday through Friday, 8:30 a.m. to 5 p.m. (EST), with the exception of major holidays when we will be closed so our employees can enjoy the holidays with their families.